Unified Comm

ISC is second to none when it comes to building intelligent, flexible, integrated IP networks that meet the exact needs of our customers. We’re proud to hold the prestigious Cisco Master Unified Communications Specialization, one of a handful worldwide. As one of Cisco’s most trusted partners, we’ve deployed over 75,000 phones to well over 100 customers around the world. Our Cisco IP Telephony solutions cans be found everywhere from the most advanced corporate headquarters in the US, to school districts, universities, banking and financial institutions and military installations in former Iraqi palaces.

Today’s organizations must contend with increasingly complex communications environments featuring a wide array of communications methods. Employees, business partners, and customers communicate with one another through infinite combinations of wired, wireless, and mobile phones; voice messaging; e-mail; fax; mobile clients; and rich-media conferencing. Too often, however, these tools are not used as effectively as they could be. The result is information overload, lack of agility, and misdirected communications that delay decisions, slow down processes, drive customers away, and reduce productivity. Ineffective communications also result in missed revenue opportunities because businesses are not prepared to quickly react to market changes.

IP communications solutions have proven their ability to help organizations solve such problems, enabling them to streamline business processes and reduce costs. For years, companies of all sizes have been realizing the benefits that carrying voice, data, and video communications across a common, IP infrastructure can bring.

Today, with the Cisco® Unified Communications system of voice, video, mobility, and IP communications products, those benefits are greater than ever. Cisco Unified Communications offers a new way of communicating that is more personal and timely. Instead of simply connecting products, the Cisco Unified Communications system provides structure and intelligence that helps organizations securely integrate their communications more closely with business processes, and ensure information reaches recipients quickly, through the most appropriate medium.

Businesses can collaborate in real time using advanced applications such as video conferencing, integrated voice and Web conferencing, voicemail, and more-from an integrated, easy-to-use interface on a variety of devices-wired or wireless. The solution saves time and helps control costs, while improving productivity and competitiveness. In a 2005 Sage Research study, 86 percent of companies using unified communications reported that productivity benefits have grown. More than 60 percent reported savings of three or more hours per week for each mobile worker. Such studies confirm that migrating to a unified communications system provides a substantial return on investment (ROI) and a reduced total cost of ownership (TCO).

Cisco Unified Communications gives companies the ability to efficiently access data on demand, to effectively interact with virtual teams all over the world, and to manage these interactions on the go in real time…as if you were everywhere at once. Every interaction is more valuable. Everyone is more efficient. All communications are more effective and secure. These capabilities allow you to excel in today’s fast-paced world and give you the agility your business needs to continuously innovate and quickly adapt.

The Cisco Unified Communications portfolio is part of an integrated solution for organizations of all sizes that also includes network infrastructure, security, network management products, wireless and mobile connectivity, and a lifecycle services approach, along with flexible deployment and management options, financing packages, and third-party communications applications.

When you want to more effectively connect people to improve the communications experience, let ISC help you design, deploy and manage the best-fit solution for your needs!